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Journal : JELAJAH: Journal of Tourism and Hospitality

INVESTIGATING TOURISTS’ INTENTION TO REVISIT A BATIK- BASED TOURISM DESTINATION: HOW DOES THE ROLE OF DESTINATION IMAGE? Elena Puspita Candra; Usep Suhud; Ika Febrilia
JELAJAH: Journal of Tourism and Hospitality Vol. 2 No. 1 (2020)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v2i1.881

Abstract

This study aims to examine the factors that influence revisit intention (z) such as destination image (x1) and perceived value (x2) as independent variable, tourist satisfaction (y1) and memorable tourism experience (y2) as intervening variable. Data collection is done with survey methods, and the instruments used were questionnaires. The number of samples used in this study were 259 respondents in the form of tourists, both the archipelago and foreign tourists who traveled and shopped in Batik Trusmi Area, Cirebon. Data analysis uses SPSS version 22 and AMOS version 22 techniques to process the research data. Then, the study revealed that destination image and perceived value positively and significantly influence satisfaction. Destination image and perceived value affect the memorable tourism, satisfaction and memorable tourism have a positive and significant effect on revisit intention.
PREDICTING TOURSTS’ INTENTION TO VISIT BOGOR BOTANICAL GARDEN Hana Zyadzya; Usep Suhud; Agung Kresnamurti Rivai P
JELAJAH: Journal of Tourism and Hospitality Vol. 2 No. 1 (2020)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v2i1.917

Abstract

This study aims to measure the factors that influence the intention of tourists to the Bogor Botanical Gardens as a tourist destination by using tourists, the value received by tourists, tourist satisfaction, tourist experience as a predictor. Data was collected using Google forms. This research was conducted in Jakarta, Indonesia involving 254 respondents consisting of 189 women (74.4%) and 65 men (25.6%). Data were analyzed using exploratory factors and models. The results show that tourist motivation is positively and significantly influenced by the perceived value of tourists, tourist motivation was positively and significantly influenced by tourist satisfaction, tourist motivation is positively and significantly influenced by tourist experience, the perceived value of tourists has no effect on the intention of revisiting, satisfaction positive and significant tourists are influenced by the intention to visit again, the experience of tourists does not affect the intention to visit again, and the motivation of tourists does not affect the intention to visit again.
PREDICTING CUSTOMER SATISFACTION AND INTENTION TO REVISIT AT LOCAL COFFEE SHOP WITH INDUSTRIAL CONCEPT IN JAKARTA Bagas Mufhtie Haifa; Usep Suhud; Shandy Aditya
JELAJAH: Journal of Tourism and Hospitality Vol. 3 No. 2 (2021)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v3i2.3103

Abstract

This study examines the factors that influence customer satisfaction and visiting intentions at a local industrial coffee shop. This study uses six measured variables: service quality, food quality, variety of menu, café atmosphere, customer satisfaction and revisit intention. The data collection method used a survey with an instrument in the form of a online questionnaire. Respondents are those who live in DKI Jakarta and have made purchases and visits to local coffee shop with industrial concepts. A total of 246 respondents were involved, the data were analyzed using SPSS 26 and SEM from AMOS software version 26 to manage and analyze data. The results of this study based on the hypothesis indicate that the hypothesis of service quality on revisit intention is accepted and significant, service quality on customer satisfaction is accepted and significant, food quality on revisit intention is accepted and significant, food quality on customer satisfaction is accepted and significant, customer satisfaction on revisit intention is accepted. and significant, variety of menu on customer satisfaction is accepted and significant, variety of menu on revisit intention is accepted and significant, café atmosphere on customer satisfaction is accepted and significant, café atmosphere on revisit intention is accepted and significant.
Co-Authors Ade Putri Dwiandini Ady Kurnia Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Aldrian Alsa Yuda Putri Andrie Yuswanto Ani Rahmawati Anisa Maharani Aprilia Wahyu Budiarti Ari Warroka Arifin Wibowo Ati Sumiati Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Cantika Firyal Thifally Cattleya Dewi Puter Chika Dwy Citra Choirul Anwar Dede Rosmauli Dedi Purnawa Deva Dewi Agustin Pratama Sari Dewi Linda Sari Dewi Susita Diyah Wulandari Elena Puspita Candra Elistia Erriska Rahma Putri Fajar Andika Prabowo Febrilia, Ika Febrisi Dwita Freddy Pungky Putra Hamidah, Hamidah Hana Zyadzya Hanipah Hanna Christina Irwan Leo Putra Harahap Jannati Adeni Yuha Julian Erlangga Kemal H Simanjuntak Kuntadi Adi Setyawan Maharani Putri Mahasta Patricia Divyna Maniur Pane Marleene Ratu Fiorentina Maulida Rahma Nabila Mohamad Rizan Mohammad Rizki Fajar Monica Grace Purba Muhamad Suharjo muhammad junaid kamaruddin Muhammad Luthfi Akbar Muthia Nabila Andre Nabilla Ramadhani Naila Fariha Kamalia Nina Valentika Nur Faizi Puana Putri Maharani Purwana E.S., Dedi Puter, Cattleya Dewi R.A Aliyah Khairunnisa Rahmi Rahmi Rahmi Rani Wulandari Reni Sukistianingsih Ricky Humisar Siahaan Salsabila Rechan Diny Samsinar Octaviana Savitri, Aidha Setyo Ferry Wibowo Shafira Nuraini Shandy Aditya Sheila Maryam Bajunaid Shela Nalita Sindi Noviyati siti nurjannah Sofia Hartati Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tia Novitasari Tuty Sariwulan Umi Widiastuti Unggul Purwohedi Vivi Iswanti Nursyirwan Widya Pramesti Wulan Oktila Sarin Yeni Sedyoningsih Zahra Fahriza